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Complete clinic operations platform · No app to install
MyClinic
Booking & Queue Management · by AccelliTec

Booking & queue management, built the way each clinic actually runs.

The complete clinic operations platform — online booking, queue management, patient flow, doctor scheduling and reception management on one system. Patients self-book on WhatsApp; the front desk stops firefighting.

Self-service WhatsApp booking Proactive delay alerts Zero app install
See It Run on Your Clinic's Day Book a Demo →

One Platform

Everything a clinic runs on — in one place.

Not just a booking widget. MyClinic covers the whole front office, from the first WhatsApp message to the doctor's last patient of the day.

Online Booking

Self-service booking on WhatsApp — pick doctor or service, date and slot. Queue number issued instantly.

Queue Management

A fair live queue — call next, send back, mark no-show. One rule for walk-ins and booked patients.

Patient Flow

"Now serving" & "up next" on any screen, live ETAs, and proactive delay alerts before patients leave home.

Doctor Scheduling

Per-doctor weekly hours, slot overrides and leave. The queue respects every schedule automatically.

Reception Management

One console for the front desk — bookings, live queue, no-shows and daily load, without the phone ringing.

The Problem

The waiting room runs on paper and guesswork.

01

Patients don't know their turn

A register and a shouted name. No visibility, crowded rooms, arguments at the desk.

02

Walk-ins vs booked collide

No fair rule for who's next when both arrive together — staff improvise, patients feel cheated.

03

Booking means phone calls

Every appointment ties up a staff member. Missed calls are lost patients.

04

The doctor flies blind

No record of load, no-shows, or how the day actually went.

“

Whoever shouts loudest gets seen first.

The default clinic experience — for the patient and the front desk.

One System

From booking to "now serving."

MyClinic runs the full patient journey — patients book themselves, the desk manages the queue, the screen shows who's next, the doctor sees the day.

Patients book on WhatsApp

Pick doctor or service, date, slot. Get a queue number instantly. No app, no calls.

Desk runs the live queue

Call next, send back, mark no-show. Booked and walk-in handled by one fair rule.

Waiting room sees the screen

"Now serving" and "up next" on any display. Patients relax; the desk stops repeating itself.

Doctor sets their own hours

Weekly schedule, slot overrides, leave — per doctor. The queue respects it automatically.

🏥 Amytri Diagnostics
07:13 PM · Sun, 19 Jul
NP · Non-Pregnancy
Now serving NP-1
Up nextNP-2
P · Pregnancy
Now serving P-1
Up nextP-2
Waiting-room board — “now serving” & “up next” on any TV or tablet, light or dark.

Platform Architecture

One engine between WhatsApp and the doctor's room.

Everything connects on a single platform — hover any block to see what it does.

Patient Channel
Patients · WhatsApp
book · track · reschedule ↓
MyClinic Engine
Online Booking
Queue Management
Patient Flow
Doctor Scheduling
Reception
live updates ↓
Surfaces
Front-desk console
Waiting-room board
Doctor schedule

The Patient Journey

The whole visit lives in WhatsApp.

No app to download. No form to learn. Patients book, track, and get warned of delays — on the channel they already use.

01
Book

Choose doctor or service → date → slot. Queue number issued on the spot.

02
Track

Reply STATUS anytime for live position — no calling to ask "how long?"

03
Warned

ETA recalculates every 5 min. Cross the threshold and the patient is messaged before they leave home.

04
Change

Reschedule or cancel in one tap. Freed slots return to inventory automatically.

Alerts in Hindi or English — patients read the language they speak.

One Engine, Configured

Configured to how your clinic runs.

A single-doctor OPD and a multi-service diagnostic centre don't queue the same way. MyClinic adapts the model — not a new build each time.

Doctor OPD

Per-doctor queue, own schedule & leave

Each doctor gets their own live queue, weekly hours, slot overrides, and leave. The system never double-books a doctor who's off.

Physician · Paediatrician · Gynae · Ophthalmology
Diagnostic Centre

Configurable dual-lane queue, service quotas

Run multiple service lanes on one board with per-service quotas — for example, pregnancy vs non-pregnancy scans, managed side by side.

Ultrasound · Scans · Multi-service centres

For the Owner

What the owner actually gets.

Nothing to install

Booking lives in WhatsApp. Adoption isn't a fight — it's a link.

Fits your clinic, not the reverse

OPD or diagnostics, one doctor or many — configured, not custom-built.

Front desk stops firefighting

Self-service booking and a fair queue rule free the staff you already have.

The day becomes visible

Load, no-shows, and trends the owner can finally see.

0
Apps to install — for clinic or patient
~5 min
ETA recalculated across the live queue
1
Fair rule for walk-ins & booked patients
2
Languages — Hindi & English alerts

See It Live

See it run on your clinic's day.

A short live walkthrough with your real doctors, hours, and patient flow — booked from WhatsApp end to end. No slides, your actual setup.

Book a Walkthrough on WhatsApp Contact Us →

Anshul Goel · +91-96673-79021 · info@accellitec.com

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